Articles
Does WEX Inc. contact my provider for documentation?
Due to HIPAA regulations, providers should only speak to the account holder. WEX Inc. does […]
What type of documentation is required for reimbursement?
According to IRS guidelines, all claims submitted through Flexible Spending Accounts (FSAs) must be substantiated […]
Can I use my FSA to pay for Over-the-Counter (OTC) products?
Effective 1/1/20, over-the-counter (OTC) medicines are eligible for reimbursement from the FSA without a prescription. […]
Can I claim the fees I pay to my family member through the Dependent Care FSA?
The dependent care fees you pay to your relatives may be eligible for reimbursement through […]
Are prepayments eligible for reimbursement?
Prepayments are not eligible for reimbursement. You are eligible to be reimbursed once the service […]
Are insurance premiums eligible for reimbursement?
Insurance premiums are not eligible for reimbursement through the FSA plans.
Where can I find a list of eligible expenses?
WEX Inc. provides a list of eligible expenses for reference on our website at benefit-info.com/iu. […]
Will my spouse or dependent be able to obtain account information?
Due to the HIPAA Privacy Rule, WEX Inc. is requiring participants to have an Authorization […]
What are the ways that I can access my account?
To access your account, we have two user-friendly options; IU Benefits Mobile App and our […]
Can I change or cancel my FSA after I have made my election?
Your election in the FSA is irrevocable. You cannot make a change in your election […]