How do I log in to my account?
Log in to your participant portal using the light blue Participant Login button in the top right corner of this site. Pick the correct option from the dropdown – Savings & Spending Accounts (FSA, HSA, HRA, LSA, Commuter Benefits). Contact our Participant Services team at 800-284-8412 or csaskpenny@wexinc.com if you need login credentials.
How do I download the mobile app?
If you previously used the Nyhart HSA/FSA/HRA mobile app, it has been rebranded to the CS Benefits Accounts mobile app. You should already see this change if you had auto updates enabled on your mobile device. Otherwise you may need to do a manual update of the app to see the new name and branding.
If you have never used the mobile app before, you can download it from the App Store or Google Play to manage your account anywhere, any time. Use the mobile app to easily check your account balance, submit claims, make payments, scan items for eligibility, snap a photo of a receipt and submit it with your claim, track expenses, and more.
Search for the CS Benefits Accounts mobile app. You will see this icon:
Should I keep using my Nyhart benefits card?
Keep using your current Nyhart HSA/FSA/HRA benefits cards until they expire. Once your current cards expire, you will be mailed two new Chard Snyder Benefits Cards to the address listed on your account. Both cards will contain the name of the primary account holder, but can also be used by your dependents. New cards must be activated before use; call the number on the sticker on the front of the card to activate.
How do I submit claims for reimbursement?
Log in to your Chard Snyder participant portal using the light blue Participant Login button in the top right corner of this site, click the File a Claim button, and follow the steps to submit a claim. You can also submit claims via the CS Benefits Accounts mobile app.
How do I reach Customer Service?
You can contact our Participant Services team at 800-284-8412 Monday-Friday, 7:30 am – 5 pm ET or via email at csaskpenny@wexinc.com.
How do I log in to my account?
Log in to your employer portal using the light blue Employer Login button in the top right corner of this site. Pick the correct option from the dropdown based on your account type with us – Savings & Spending Accounts (FSA, HSA, HRA, LSA, Commuter Benefits) or Cobra & Billing. Contact your Chard Snyder account team if you need login credentials.
How do I reach my Client Services team?
Reach out to your account team member using the phone number and email address in their email signature. Most account team members’ email addresses are their firstname.lastname@wexinc.com.
How should my employees contact Participant Services?
Your employees can contact our Participant Services team at 800-284-8412 Monday-Friday, 7:30 am – 5 pm ET or via email at csaskpenny@wexinc.com.
Where do I send my monthly administration fee payment?
If you pay your monthly administration fee by check, please send your payment to Chard Snyder, P.O. Box 22247, New York, NY 10087-2247. Contact health.billing@wexinc.com with questions.
If I have a Nyhart Health & Benefits service agreement, do I need a new Chard Snyder agreement?
Your current Nyhart Health & Benefits service agreement will be assigned to Chard Snyder and will not need to be updated now. Future service agreements will come from Chard Snyder.
How do I log in to my account?
Log in to your participant portal using the light blue Participant Login button in the top right corner of this site. Pick the correct option from the dropdown – COBRA & Billing. Contact our Participant Services team at 888-828-4931 or healthbenefitsupport@wexinc.com if you need login credentials.
Where do I mail my payments?
Address your payments to Chard Snyder, a WEX Company, P.O. Box 6764, Fargo, ND 58108-6764. Checks should continue to be made payable to UnifyHR. You can also log in to your account and make a one-time or recurring online payment quickly and easily. Find instructions to set up a recurring payment here.
How do I reach Customer Service?
You can contact our Participant Services team at 888-828-4931 Monday-Friday, 7:30 am – 5 pm ET or via email at healthbenefitsupport@wexinc.com.